Terms & Conditions
These Terms & Conditions apply to the use of our website and the services provided by Diamond Bookkeeping Services. By accessing our website or engaging our services, you agree to these terms.
1. Scope of Services
We provide:
- Bookkeeping and financial record management
- BAS preparation and lodgement (as a registered BAS agent)
- Payroll processing and superannuation compliance
- Management accounting and reporting
- Trust account bookkeeping for law practices
Services will be outlined in your engagement letter, proposal, or email confirmation.
2. Client Responsibilities
You agree to:
- Provide accurate, complete, and timely financial information
- Supply all necessary documentation for BAS, payroll, or reporting purposes
- Ensure business records comply with ATO and legal requirements
- Review documents and reports provided to you
- Maintain backups of your own data
We are not responsible for errors or delays caused by incomplete or inaccurate information supplied by the client.
3. Payments & Billing
- All fees and payment terms will be stated on your invoice or engagement agreement
- Invoices are due by the stated due date
- Late payments may result in paused services
- Additional work, revisions, or urgent requests may incur extra charges
4. BAS Agent Responsibilities
As a BAS agent, Diamond Bookkeeping Services complies with the:
- Tax Agent Services Act 2009 (TASA)
- Tax Practitioners Board (TPB) Code of Professional Conduct
While we take reasonable care, the client is ultimately responsible for the accuracy of information supplied for ATO lodgements.
5. Confidentiality
We maintain strict confidentiality of all financial and business information, except where disclosure is:
- Required by law
- Requested by the ATO, TPB, or regulatory authority
- Necessary to provide services (e.g., sharing with your accountant)
6. Limitation of Liability
To the maximum extent permitted by Australian law:
- We are not liable for indirect, incidental, or consequential losses
- We are not liable for losses caused by inaccurate or incomplete information provided by the client
Our liability is limited to the re-supply of services or a refund of service fees (as per Australian Consumer Law)
7. Use of Website
Content on our website is general information only and not professional financial or legal advice.
You may not copy or reproduce content without written permission.
8. Termination of Services
Either party may terminate services with written notice.
All outstanding invoices must be paid up to the date of termination.
9. Updates to These Terms
We may update this policy from time to time. Continued use of our website or services indicates acceptance of updated terms.
10. Contact Us
For questions regarding these Terms & Conditions, contact:
Diamond Bookkeeping Services